SharePoint 2010 + Custom retention formula installation failure + current user is not a farm administrator

Tue, 06 Mar 2012 19:06:19 +0000

You may encounter this issue when trying to deploy a Custom Expiration Formula for use as part of records management within SharePoint 2010. The error you may encounter is:

The SPPersistedObject, PolicyConfigService Name=PolicyConfigService, could not be updated because the current user is not a Farm Administrator.

This is a really nasty little error and it may be easy to miss as people have a tendency to use an empty try catch {} in their FeatureActivation so the feature activates but you’re not aware there is a problem. (Well, you become aware of it when for all the activation in the world, the “Use Custom Retention Formula” dropdown never changes from disabled.) It’s particularly annoying because you’re activating a feature at the Site Collection level - why would you need Farm Admin to do it? Well, it’s because it makes changes to the Content Service (or thereabouts) - and this is proven when you go to Central Admin > Security > Configure Information Policy Management > Retention and you’ll notice (after a successful activation) that your custom policy shows up in the “Resources” section.

Records Management on Matt Thornton

SharePoint 2010 + Custom retention formula installation failure + current user is not a farm administrator